1. About this policy
This policy explains how Krisprad Pty Ltd and its Krisprad Health division handle personal information in connection with krispradhealth.com.au. It applies to this public website. Individual Krisprad Health products may have separate privacy policies describing their specific information practices.
2. Browsing this website
You do not need to provide personal information to browse this website. We do not use advertising cookies, behavioural tracking or analytics tools to build a profile of visitors.
Our hosting and security provider, Cloudflare, may process standard technical information such as IP address, browser details, requested pages and security events to deliver and protect the website. This processing is subject to Cloudflare’s own privacy and data-handling arrangements.
3. When you contact us
If you contact us, we may receive information such as your name, email address, organisation and the contents of your enquiry. We use it to respond, maintain appropriate business records and meet legal obligations.
Contact information is retained only for as long as reasonably required for these purposes. We do not sell it or use it for unrelated advertising.
4. Disclosure and overseas processing
We may use service providers for website hosting, security and business communications. Those providers may process technical or contact information in Australia or overseas. We take reasonable steps to use reputable providers and limit information to what is needed for the relevant service.
We may also disclose information where required or authorised by law.
5. Security
We take reasonable steps to protect personal information we hold against loss, misuse and unauthorised access. No internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Access, correction and complaints
You may contact us to ask what personal information we hold about you, request a correction or make a privacy complaint. We will acknowledge and consider privacy complaints and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. Matters involving NSW health information may also be directed to the Information and Privacy Commission NSW.
7. Contact
Krisprad Pty Ltd (ABN 96 617 342 944)
Port Macquarie, New South Wales, Australia
Email: info@krisprad.com.au
8. Changes to this policy
We may update this policy when our website, services or legal obligations change. The effective date above identifies the current version.